If the item arrived defective, please contact us within 24 hours of receipt of the item for a full refund.
To initiate an item return, send an email to admin@Woven4Women.com within 48 hours of receipt of the item. The product should be shipped back to us within 7 working days in unused condition, in its original folds, conditions and tags and original packing. Products sent in different folds / without tags/ conditions will not be eligible for a full refund.
Cancellations have to be done within 24 hours or before the product is shipped (whichever is sooner)
Once we received the returned product and complete our QA to ensure the product is not damaged, we will send you an email notifying you that we have received your returned product, and we will begin refund initiation within 1-2 business days of receipt of the returned product. The amount corresponding to the product price will be refunded through the same payment method used while purchasing the product. A 5% restocking fee or $10, whichever is higher, is applied to returns with no defects. Please contact us at admin@Woven4Women.com before returning the product. Store credit or exchange will be done only after the receipt of return and the product is confirmed in good condition.
The following items can’t be returned or exchanged (unless they have arrived damaged or defective), hence refund policy is not applicable for them:
Custom or personalized orders
Items on sale
Buyer pays any return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Woven4Women will determine the loss amount.
Government, Agency, Customs or any related charges (if any) for returns have to be borne by the customer.
